The Clinic Experience:
now includes telemedicine visits

  • We are open during the current Covid-19 virus outbreak for: 

    • NEW PATIENT office visits (Telehealth is also available, but in-person visits are preferred for new patient exams.)

    • URGENT visits. 

    • INFUSIONS, and all office-based injections.

  • Established patients:

    • If your rheumatologist approves, your scheduled visit will now be a telehealth visit via your computer, smartphone or iphone, ipad, or other devices with a camera and internet connectivity.

    • Should that technology not be available to you, your MD will speak with you over the phone.

    • You may also use secure email via your patient portal.

    • Your rheumatologist will always be available to you for same-day URGENT visits.

  • Be sure to park in spaces marked in white lettering 'PATIENTS ONLY'.

  • Masks are required.

Information on flu season

Info on Corona Virus and living with arthritis with 'Creaky Joints'

Located in the heart of Eugene near the University of Oregon and across from Sacred Heart Hospital--University District, across from a bus stop, and across the street from Oregon Imaging Center and Quest Medical Lab (in the same location as the former Peace Health Lab).

WHAT TO EXPECT

  • Please wear a mask. Our front-office staff will take your temperature, and direct you to the restroom to wash your hands for 30 seconds at least. Please have family or friends wait outside in the car as we have closed our lobby. You may bring an assistant with you should it be necessary.

  • You may then check in at the front door KIOSK.  Use the screen to check in, and then insert your driver's license and insurance card(s) into the slot below the screen. Pay outstanding balance, copays, and pre-payments privately and quickly at the KIOSK, or pay you balances to the receptionist by personal check or cash.  Give any completed paperwork to the front office staff. Be prepared to update your medication list, and please advise us of all previous tests and specialist visits.

  • The medical assistants will get you ready for your rheumatology visit and will review your medication list with you. In the privacy of the exam room, you may be asked to complete a questionnaire about your quality of life which helps your rheumatologist assess the effects of medication and shows him how you are doing  on the day of the visit.  After meeting with your rheumatologist, the medical staff may administer immunizations or medications and will provide education and comfort. They will also schedule your next visit with us. 

  • Once you are an established patient and you provide us with an email address, you will receive an invitation to view your health record on line.          You'll be able to

    • send non-urgent messages to your rheumatologist or a staff person,

    • view your scheduled appointments, ask for a new appointment,

    • and pay your balance with a credit or debit card.

 

THE CHECK-IN KIOSK-- we will always help you with this process

Located in the lobby

  • Click HERE for a video about the ClearWave Kiosk. This easy and comfortable check-in process was created with you in mind. Make payments to your account in privacy. Review the information we have on file for you and make any needed updates. Please give us your email address.  The first time you check-in and yearly thereafter, you will answer some essential questions. After that the check-in is very quick.  (Feel free to ask for help!)

  • How to do it: Insert your driver's license into the slot below the screen. When prompted you can update or edit  your address, phone numbers, email and more. Then insert your insurance card(s) into the slot below the screen. The information you enter into the Kiosk is safely directed electronically to our medical software in the office: your records will be updated by you accurately.

Answer a few questions, enter your email address, and you may pay your co-insurance and any balance due or prepayments with your credit or debit card.

You will be receiving appointment reminder texts or emails, and have the option to check-in to your next appointment from your computer or cell phone. When you enter your email address, you will be sent an invitation to your medical record website www.myhealthrecord.com 

What should I bring to my first rheumatology visit? If it is a telehealth visit, be sure we have all necessary information, and please advise our Medical Assistants.

Our rheumatologists need the following for your first rheumatology visit. Be sure your referring physician has sent these to us, or bring recent results with you if possible:

  • LABS AND X-RAYS:  Any previous and up-to-date lab results and/or radiographic X-ray/ultrasound/MRI tests results for review (medical records are typically sent by the referring physician, but occasionally – despite best intentions – are not present at the time of your visit with us.)

  • MEDICATIONS:  An up-to-date medication list with the specific dosages you are taking (include a list of medications you have already tried to reduce duplication of prior treatments) If you prefer, bring your medication bottles with you to your exam. 

  • ALLERGY LIST:  A list of allergies to medications

  • Your family history, including any known relatives with rheumatologic/autoimmune disease

Is specialty care more expensive?

Typically, the insurance co-pay is higher to see a specialist than a primary care physician. You may be surprised to learn that specialized care may save time and money in the long-term, as well as reduce severity of the disease. A rheumatologist has special training to spot clues in the history and physical exam that can lead to earlier diagnosis and is knowledgeable about testing that may reduce unnecessary procedures and save you money.

We also encourage you to investigate all insurance options with your insurance broker.

 

Please view video:  When Should I See A Rheumatologist?

William P Maier MD PC

Address

633 E 11th Ave
Eugene Oregon 97401
USA

Contact by phone:

(541) 434-5585

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