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The Clinic Experience

Information on flu season

Info on Corona Virus and living with arthritis with 'Creaky Joints'

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Located in the heart of Eugene 

  • near the University of Oregon

  • across from a bus stop

  • across the street from Oregon Imaging Center

  • across the street from Quest Medical Lab

WHAT TO EXPECT​

  • Please continue to wear a mask if you are coughing. Please have family or friends wait outside in the car as our lobby is only for patients. You may bring an assistant with you should it be necessary. ​​

  • Phreesia Check in process:  it is best to CHECK IN and answer health questionnaires with Phreesia Mobile on your computer, iPad, laptop or phone.

  • Check-in at the clinic if do not have access to electronic devices--New Patients please be in the clinic at least 30 minutes earlier than your appointment; otherwise, established patients with no electronic devices please arrive 10-15 minutes earlier than your appointment.

  • UPDATE all information and answer all relevant questions. Be prepared to update your medication list, and please advise us of all labs, imaging, tests, surgeries  and specialist visits.  Give any completed paperwork to the front office staff.

  • Pay outstanding balance, copays, and pre-payments privately and quickly, or pay your outstanding balance to the receptionist by personal check or cash.

  • The medical staff will get you ready for your rheumatology visit and will review your medication list with you. The questionnaire you completed about your quality of life will help your rheumatologist assess the effects of medication and shows him how you are doing  on the day of the visit.  After meeting with your rheumatologist, the medical staff may administer immunizations or medications and will provide education and comfort. They will also schedule your next visit with us. 

 

THE CHECK-IN PROCESS

With Phreesia Mobile on your phone or computer:

  • you can complete your registration from wherever you feel most comfortable and safe—at home, in your car or from another personal space.

  • You can also update your clinical and demographic information,

  • take a portrait photo to store in your patient record,

  • capture images of a driver’s license and insurance card,

  • sign forms and policies,

  • and pay copays and outstanding balances—all from the privacy and ease of your own device.

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If you don’t use a mobile device to check in, use our  Phreesia Pad :

  • to update your information,

  • take a photo to store in your patient record,

  • capture images of your driver’s license

  • and insurance card, sign consent forms,

  • and pay copays and outstanding balances privately and securely from our waiting room.

  • These purpose-built tablets are durable, secure and easy for patients of all ages to use.​

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What should I bring to my first rheumatology visit?

Be sure we have all necessary information, and please advise our Medical Assistants.

Our rheumatologists need the following for your first rheumatology visit. Be sure your referring physician has sent these to us, or bring recent results with you if possible:

  • LABS AND X-RAYS:  Any previous and up-to-date lab results and/or radiographic X-ray/ultrasound/MRI tests results for review (medical records are typically sent by the referring physician, but occasionally – despite best intentions – are not present at the time of your visit with us.)

  • MEDICATIONS:  An up-to-date medication list with the specific dosages you are taking (include a list of medications you have already tried to reduce duplication of prior treatments) If you prefer, bring your medication bottles with you to your exam. 

  • ALLERGY LIST:  A list of allergies to medications

  • Your family history, including any known relatives with rheumatologic/autoimmune disease​

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Is specialty care more expensive?

Typically, the insurance co-pay is higher to see a specialist than a primary care physician. You may be surprised to learn that specialized care may save time and money in the long-term, as well as reduce severity of the disease. A rheumatologist has special training to spot clues in the history and physical exam that can lead to earlier diagnosis and is knowledgeable about testing that may reduce unnecessary procedures and save you money.

We also encourage you to investigate all insurance options with your insurance broker.

 

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