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If you are having difficulty accessing (forgotten password or user name, or registration issues), the topics listed below may help you pinpoint and resolve the issue.


If you forgot your username or password, please click to see the Forgot Username topic.

Are you having problems registering for If so, see the Registration Email topic.

Some security changes have recently been implemented to further safeguard your patient information. If you are having trouble accessing My Health Record, please attempt the following before signing in:

  •  Clear all cache and cookies for

  • Manually check under browser settings to ensure you are on the latest version of your browser.

If none of these solutions resolve your access issues, contact our clinic  (541) 434-5585.

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